Refund policy

Return Policy

  • We do not offer returns. Only exchanges are available.
  • If you receive a damaged or incorrect product, you must notify us within 24 hours of delivery.
  • Customers are required to provide clear photos or videos as proof.
  • The product must be unused and in its original condition and packaging.

πŸ”„ Exchange Policy

  • We offer a 7-day exchange policy.
  • Exchanges are only valid for items of equal or higher value.
  • If a lower-value item is selected, the remaining amount will not be refunded.
  • Sale and customized items are not eligible for exchange.
  • Customers are responsible for exchange delivery charges.

πŸ’° Refund Policy

  • Refunds are only applicable if:
    • The item is out of stock at the time of exchange, or
    • We are unable to provide a replacement
  • Refunds will be processed within 5–7 working days.
  • Delivery charges are non-refundable.
  • Refunds will be issued via Bank Transfer, JazzCash, or EasyPaisa.

❌ Non-Eligible Cases

  • Used or damaged products (caused by the customer)
  • Change of mind
  • Claims made after 24 hours of delivery

πŸ“ž Contact Us