Terms of service

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πŸ“œ Terms of Service – Forbo Jewelers

πŸ“Œ Overview

Welcome to Forbo Jewelers. By accessing or purchasing from our store, you agree to comply with the following terms and conditions.

πŸ›οΈ Products & Orders

  • All products are subject to availability.
  • We reserve the right to limit or cancel any order at our discretion.
  • Product colors may slightly vary due to lighting and screen differences.
  • Prices are subject to change without prior notice.

πŸ’³ Payments

  • We offer Cash on Delivery (COD) and advance payment options (Bank Transfer, JazzCash, EasyPaisa).
  • Some orders may require partial or full advance payment for confirmation.
  • Orders will only be processed after confirmation.

🚚 Shipping & Delivery

  • Orders are delivered within 2–5 working days.
  • Delivery time may vary depending on location.
  • We are not responsible for delays caused by courier services.

πŸ”„ Returns, Exchanges & Refunds

  • We follow a 7-day exchange policy (returns are not available).
  • Refunds are only applicable under specific conditions (as per our policy).
  • Customers must review our Return & Refund Policy for full details.

❌ Order Cancellation

  • Orders can be canceled within 24 hours of placement.
  • Once shipped, orders cannot be canceled.
  • We reserve the right to cancel fake or unverified orders.

⚠️ Product Care & Liability

  • Customers are responsible for proper use and care of jewelry.
  • We are not liable for damage caused by misuse, water, or chemicals.
  • Normal wear and tear (e.g., color fading in artificial jewelry) is not considered a defect.

πŸ” Privacy

  • Your personal information is handled according to our Privacy Policy.
  • We do not sell or misuse customer data.

πŸ”„ Changes to Terms

  • Forbo Jewelers reserves the right to update or modify these terms at any time without prior notice.

πŸ“ž Contact Information

For any questions or support: