Shipping policy
π Shipping Policy β Forbo Jewelers
π¦ Order Processing
- All orders are processed within 1β2 working days after confirmation.
- Orders are only confirmed after customer verification (via call or WhatsApp).
- Orders placed on weekends or public holidays will be processed on the next working day.
π Delivery Time
- Estimated delivery time is 2β5 working days across Pakistan.
- Delivery may take longer for remote or rural areas.
- Unexpected delays may occur due to courier issues or weather conditions.
π° Shipping Charges
- Shipping charges are applied based on location and order size.
- Any additional charges for remote areas will be informed before dispatch.
π Order Tracking
- Once your order is shipped, you will receive a tracking number via WhatsApp or SMS.
- You can track your order through the courier service.
β οΈ Delivery Issues
- If you are unavailable at the time of delivery, the courier may attempt re-delivery.
- For failed deliveries due to incorrect address or unavailability, additional charges may apply.
- Forbo Jewelers is not responsible for delays caused by courier companies.
π Order Inspection
- Customers are advised to check the parcel at the time of delivery.
- In case of any issue (damaged or incorrect item), report within 24 hours.
π Contact Us
For any shipping-related queries:
- π± WhatsApp: 03216362610
- π§ Email: officialforbojewelers@gmail.com